This Business Process & Change networking session, titled 'Leading Business Transformation - The Human Perspective' was held at Granite Consulting on the 17th of July 2012. The session was facilitated by an experienced and highly articulate Business Process & Change professional who currently works within an innovative Australian Banking firm. Well versed in Six Sigma Lean Process strategy, this practitioner was able to break down brilliantly an effective Business Transformation process, paying particular attention to the human variable.
As an introduction, the importance of the responsibility for leaders to define reality for their stakeholders and to acknowledge and work closely with those on an operational level was highlighted as the key to a well executed and thorough business transformation...
(To watch the video, please follow the link below)